rupiahtotp Terms Conditions: Your Account, Your Rights
These terms govern how your rupiahtotp account works — from the moment you register to every transaction you make using ShopeePay, LinkAja, or QRIS. Read through the sections below to understand what we expect from you and what you can expect from us. Access to this platform depends on local law and is available only where local regulations permit.
ShopeePay · LinkAja · QRIS
Account-holder rights
Indonesia-eligible regions
Policy contact via live chat
KEBIJAKAN DAN YURISDIKSI
How This Policy Applies to Your Account
These terms form the agreement between you and rupiahtotp. By opening an account, you confirm that you have read, understood, and accepted the conditions set out here. We may update these terms when regulations change or when we adjust how the platform operates — we will notify you through your registered contact details before any material change takes effect. Your use of payment methods such as ShopeePay, LinkAja, and QRIS is subject to the rules of those respective e-wallet providers in addition to these terms. We process your transactions through those rails, but the e-wallet's own policies apply to the wallet side of the transfer. Where a conflict exists between those external policies and ours, we will clarify in writing which set of rules governs the disputed point. Eligibility to hold an account and place transactions depends on local law. rupiahtotp makes no representation that access is lawful in every jurisdiction. It is your responsibility to confirm that your use of this platform complies with the laws applicable in your region before you proceed.
ShopeePay
ShopeePay transactions are processed under this agreement and ShopeePay's own e-wallet terms. Both sets of rules apply to the respective leg of each transfer.
LinkAja
LinkAja top-ups and withdrawals follow the transfer rules shown in your account dashboard. The current limits and verification steps are displayed there after login.
QRIS
QRIS payments are governed by Bank Indonesia's QRIS framework as well as these terms. Scan-to-pay steps are shown inside your account wallet section.
CAKUPAN KEBIJAKAN INI
What Falls Inside and Outside This Policy
Not every part of your experience on rupiahtotp sits under the same set of rules. This section maps out where these terms apply and where separate policies or third-party agreements take over. Understanding the boundaries helps you know where to direct a question when something is unclear.
Account Access
Registration, login, session management, and device continuity across your phone and browser fall fully under these terms. Your account credentials and authentication steps are governed here.
Transactions
Deposits and withdrawals via ShopeePay, LinkAja, and QRIS are covered by these terms for the platform side. The e-wallet provider's own terms cover the wallet-to-wallet transfer leg.
Site Content
Game content from studios such as Pragmatic Play, Habanero, and Microgaming is supplied under those studios' own licensing agreements. We host access; their content rules also apply.
Third-Party Services
Links to external sites, partner information, or payment processor pages are outside this policy. Once you leave our platform, the destination site's terms and privacy policy govern your interaction.
HAK DAN PILIHAN PENGGUNA
Practical Actions Available to You Under This Policy
Your account on rupiahtotp is yours to manage. We have built the account dashboard so that the actions most relevant to these terms — reviewing your transaction history, updating your contact details, and submitting a policy question — are accessible without needing to contact support first. Head to the account settings section after login to find the current state of your registered information and your transaction log. If you spot an error in your account details — a mismatched name, an outdated phone number, or an incorrect wallet address — you can update those fields directly in account settings. Changes to identity documents linked to your wallet verification follow the steps shown in the verification section of your dashboard. For questions that account settings cannot resolve, our support team is reachable through live chat during published hours.
Review Records
Your full transaction history is shown in the account dashboard after login. Filter by date or payment method — ShopeePay, LinkAja, QRIS — to locate a specific transfer.
Correct Account Details
Update your registered email, phone number, or linked wallet directly in account settings. Identity document changes follow the verification steps shown in the dashboard.
Raise a Question
Submit a policy question through the live chat widget or the contact form in your account. Describe the specific term you are asking about for a faster resolution.
Request Support
Our Indonesia support team handles account and policy questions. The current support hours and response paths are listed on the contact page accessible from within your account.
JALUR BANTUAN KEBIJAKAN
How to Reach Us for Policy Questions
For any question about how these terms affect your account, your transactions, or your rights as an account holder, the fastest path is through the channels below. Have your account ID ready when you reach out — it helps our team locate your records and address the specific policy point you are asking about.
Live Chat
The live chat widget is available inside your account dashboard. It connects you with our Indonesia support team for account and policy questions.
Contact Form
Submit a written policy inquiry through the contact form in your account. You will receive a written response you can reference later.
Account Dashboard
The current state of your account, including verification status and transaction records, is shown directly in your dashboard after login — no support needed for basic lookups.
KEAMANAN DAN PENGELOLAAN DATA
How We Handle Your Data and Account Security
rupiahtotp stores the information you provide — name, contact details, wallet identifiers — to operate your account and process transactions via ShopeePay, LinkAja, and QRIS. We do not sell your personal data to third parties. Retention periods for your data follow the applicable regulations in supported Indonesia regions, and the current retention policy is detailed in the privacy section of your account dashboard. We use cookies to keep your session active across devices. You can review the cookie settings in your browser or within the site preferences panel. For account security, we recommend keeping your login credentials private and reviewing your active sessions in account settings if you notice any unexpected activity. To request a change to how we hold your data, or to ask about deletion, use the contact form available after login.
Data Handling
Account and transaction data is held to operate your rupiahtotp account and process e-wallet transfers. The categories of data we store are listed in your dashboard privacy section.
Cookies
Session cookies keep you logged in across your phone and browser. Adjust cookie preferences in your browser settings or in the site preferences panel available after login.
Account Security
Keep your credentials private. Review active sessions in account settings at any time. Report unexpected access through live chat so we can investigate promptly.
Data Requests
To request a correction, export, or deletion of your data, submit the request via the contact form in your account. We will confirm receipt and the applicable steps in writing.
PERTANYAAN TENTANG KETENTUAN
Frequently Asked Questions About These Terms
Common questions from account holders about how these terms work in practice.
Do these terms apply to all payment methods, including ShopeePay and QRIS?
Yes. These terms cover the platform side of every transaction on rupiahtotp, including ShopeePay, LinkAja, and QRIS. The e-wallet provider's own terms apply to the wallet-to-wallet transfer leg. Both sets of rules operate together for each transaction.
What happens if rupiahtotp updates these terms?
We will notify you through your registered contact details before any material change takes effect. The updated terms will be posted here, and continued use of your account after the effective date means you accept the revised version. You can review the current version in your account dashboard at any time.
How do I correct wrong information in my account?
Most details — email address, phone number, linked wallet — can be updated directly in account settings after login. Identity document corrections follow the verification steps shown in the dashboard. If you cannot make the change yourself, contact us via live chat with your account ID.
Can I use my account if I am outside Indonesia?
Access depends on local law in your current location. rupiahtotp is built for Indonesia-eligible regions, and availability outside those regions depends on whether local regulations permit it. We do not make representations about legality in every jurisdiction — that is your responsibility to confirm.
Where can I see my full transaction history under this policy?
Your transaction log is inside the account dashboard after login. You can filter by date or by payment method — ShopeePay, LinkAja, QRIS, or bank transfer — to find a specific entry. The log shows the current state of all completed and pending transactions on your account.
How do I request deletion or export of my account data?
Submit your request through the contact form available inside your account after login. Describe what you are requesting — deletion, export, or a specific correction — and our team will confirm the steps in writing. Retention rules for certain transaction records may limit what can be deleted under applicable regulations.
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