rupiahtotp Privacy Policy: How We Handle Your Data
Your account data at rupiahtotp belongs to you, and this policy explains exactly what we collect, how we use it, and what choices you have. Whether you access via mobile browser or desktop, the same protections apply — your session details, wallet transactions through ShopeePay, LinkAja, or QRIS, and account history are handled under the terms set out here, subject to applicable local law and eligible regions.
Data Protection
Account Transparency
QRIS & E-Wallet Coverage
Your Rights Explained
DATA COLLECTION POLICY
What We Collect and Why We Collect It
When you open an account with rupiahtotp, we collect the information needed to operate your session and process transactions. This includes your registration details — email address, phone number, and any identity verification fields shown in the account form — as well as transaction records for each payment you make through ShopeePay, LinkAja, or QRIS. We also log device and session data: the type of device you use, your browser environment, and timestamps of account activity. This information serves three purposes. First, it lets us verify your account and keep your session continuous across devices — your balance and history follow you whether you switch from a phone to a desktop. Second, it supports transaction accuracy, so every QRIS scan or ShopeePay transfer is matched to the correct wallet record in your account. Third, it helps us detect unusual access patterns that could indicate unauthorized use of your account. We do not sell your personal data to third parties. Data shared with payment processors — including the rails that handle ShopeePay and LinkAja flows — is limited to what those processors require to complete your transaction. Retention periods and jurisdictional handling depend on local law and the eligible region in which your account was opened. You can review the current state of your stored data by accessing the data and privacy section inside your account dashboard after login.
ShopeePay
Transaction records tied to ShopeePay payments are stored against your account ID and are visible in your transaction history. Only the data needed to complete and verify each transfer is passed to the payment processor.
LinkAja
LinkAja transfer records follow the same handling as other e-wallet transactions. Each entry in your account history shows the amount, timestamp, and status — accessible any time from your account dashboard.
QRIS
QRIS scan data is processed at the point of transaction. The resulting record is added to your account wallet history and held according to the retention schedule applicable to your registered region.
Account Session Data
Session tokens, device identifiers, and login timestamps are stored to support cross-device continuity. These records are not shared with advertisers and are used only for account security and session management purposes.
POLICY SCOPE COVERAGE
Where This Policy Applies and What It Covers
This policy covers data collected directly through rupiahtotp — via the account registration form, the payment flow, and your active session. It does not extend to third-party services you reach from our platform, including external payment provider portals or game studio environments. Understanding the boundary helps you know who to contact when a question arises.
Account Access
All data collected during login, registration, and session activity falls under this policy. That includes device tokens, email credentials, and the account history visible after you log in.
Wallet Transactions
Payments processed through ShopeePay, LinkAja, and QRIS generate records covered here. Data passed to the payment provider itself is governed by that provider's own terms once it leaves our system.
Site Content and Lobby Activity
Your interaction with lobby areas — game selections, bet history, and session duration — is recorded under this policy for account management and continuity purposes, not for profiling or resale.
Third-Party Services
External links, payment provider portals, and studio environments operate under their own privacy terms. We are not responsible for data practices on those platforms once you leave our domain.
YOUR DATA RIGHTS
Actions You Can Take Under This Policy
You have concrete options available to you regarding the data we hold. The account dashboard is where most of these actions begin — after login, the data and privacy section shows the personal details associated with your account, your transaction history, and your active session records. From there you can review what is stored, request a correction to inaccurate details, and raise a question directly with our support team. If you want to update information — such as your registered email or phone number — the account settings page shows the editable fields and the verification steps required to confirm the change. For questions about retention, deletion, or how your data was used in a specific transaction, our Indonesia support team handles privacy requests through the contact paths listed in this policy. We aim to acknowledge requests within a reasonable period and will provide a status update through the same channel you used to reach us. Availability of specific rights depends on local law and the eligible region of your account.
Review Your Records
Log in and open the data and privacy section of your account dashboard. Your stored personal details, transaction history, and active session data are listed there, available any time.
Correct Account Details
Account settings lets you update your registered email, phone number, and profile fields. Each change goes through the verification steps shown on that page before it takes effect.
Raise a Privacy Question
Use the support contact paths below to send a privacy-specific question. Include your account ID and a description of the record or action in question so the team can locate the right data.
Request Support on Data Handling
For requests about how a specific transaction record was processed — including ShopeePay, LinkAja, or QRIS entries — contact Indonesia support with the transaction timestamp and your account reference.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Privacy questions and data requests go to our Indonesia support team. We handle these through the channels below. When you write in, include your account ID and the specific record or action you are asking about — it lets us locate the right data and respond without back-and-forth delays.
Live Chat Support
Open the support widget from your account page to start a live chat session. Available for account and privacy questions from within the logged-in area.
Email Privacy Request
Send a detailed privacy or data request to our support address shown on the contact page. Include your account ID, the relevant transaction date, and what you are requesting.
Account Dashboard
The data and privacy section inside your account dashboard is the first place to check stored details, active sessions, and transaction records before contacting support.
DATA HANDLING PRACTICES
How We Protect and Manage Your Account Data
Security and retention practices at rupiahtotp are built around the account, not around broad data collection. Each of the areas below covers a specific aspect of how your data is handled — from the moment you log in to the point where a record is no longer needed.
Data Storage and Retention
Account and transaction records are held for the period required under applicable local law for your registered region. Once that period ends, records are removed from active storage. The current retention status for your account is visible in the data and privacy section after login.
Cookie and Session Handling
We use session cookies to keep you logged in across pages and devices. Preference cookies remember display settings within your account. You can review and adjust cookie permissions through the settings link in the account footer — no third-party advertising cookies are set on our domain.
Account Security Practices
Access to your account data is protected by the login credentials you set at registration. Unusual login attempts trigger a verification step shown on the login screen. We do not contact you by phone or email to ask for your password — if you receive such a message, do not respond and contact support immediately.
Policy Updates and Contact
When this policy changes in a material way, we post a notice in your account dashboard. The version date is shown at the bottom of this page. To ask about a specific change or request a copy of the current policy document, reach out through the support contact paths listed above.
PRIVACY POLICY FAQ
Common Questions About This Policy
These are the questions we hear most often about how rupiahtotp handles account data. If your question is not here, the support contact paths above are the next step.
What personal data does rupiahtotp collect when I open an account?
We collect the details you enter during registration — email address, phone number, and any identity fields shown in the form. We also record session data and the transaction history generated by your ShopeePay, LinkAja, and QRIS payments. Nothing beyond what the account and payment flow requires.
Where can I see the data stored on my account?
Log in and go to the data and privacy section of your account dashboard. Your personal details, active sessions, and transaction records are listed there. For a specific transaction record, the wallet history tab shows each entry by date and payment method.
Does rupiahtotp share my data with third parties?
We pass transaction data to payment processors — including those that handle ShopeePay, LinkAja, and QRIS flows — only to the extent needed to complete your payment. We do not sell personal data. Third-party services you reach via external links operate under their own privacy terms.
How do I correct or update my information?
Open account settings after login. The fields for your registered email, phone number, and profile details are editable there. Each update goes through a verification step shown on the page. For changes you cannot make in settings, contact Indonesia support with your account ID.
How long does rupiahtotp keep my account data?
Retention periods follow applicable local law for your registered region. Once the required period ends, records are removed from active storage. You can check the current data and privacy section in your account dashboard to see what is currently held against your account.
What do I do if I think someone accessed my account without permission?
Go to the security section of your account dashboard immediately and check the active session list. If you see a session you do not recognise, use the sign-out-all-devices option shown there, then change your password and contact our Indonesia support team through live chat or email with your account ID and the approximate time of the suspicious activity.
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